The hotel offers amenities for your comfortable stay and unforgettable experiences
Exquisite Cuisine!
The restaurant offered the best food we've ever tasted in Switzerland, with every dish being incredibly flavorful. The Chef’s table menu is a must-try!view full review
Cozy Comfort!
Our room was superbly cozy, complete with two terraces offering stunning views and a convenient Nespresso machine for that perfect morning coffee.view full review
Delicious Breakfast!
The breakfast was delightful with a wide selection of foods, and the staff handled our specific requests seamlessly, ensuring a fantastic start to our day.view full review
Spacious & Clean!
The bedrooms were impressively spacious and exceptionally clean, providing a comfortable environment to unwind after a long day.view full review
Parohia Ortodoxa Romana „Nasterea Maicii Domnului” Lucerna
5000 ft
Kirchenzentrum Johannes
5000 ft
Kinderspielplatz Krienseregg
5100 ft
Church
Kirche St. Franziskus
1.2
mi
Market
Flohmarkt Hofmatt Kriens
1.1
mi
Hofmatt Kriens
1.1
mi
Events
KKL Culture and Convention Center Lucerne
2.6
mi
Prime
1.1
mi
Nearby
Vegas
1900 ft
Restaurants
Restaurant Himmelrich
100 ft
Schattenbergstrasse 107 Hotel Himmelrich
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Comfortable property
Beautiful views
Unprofessional service
Poor dining experience
6.4/10
Nice
Rooms
6.3
Location
8.3
Service
6.0
Dining
5.7
Guest reviews
6.4/10
based on 3 review
8.5
8.5/10based on 1174 review
Nicholas
United States of America,
May
2024
7.0/10
The hotel is located in a perfect spot with amazing views, but it's a bit isolated. The rooms offer a balcony overlooking fantastic views but were not ready upon arrival, and the heating was only with an electrical stove. Service was good overall, but there were some issues with availability and noise disturbances late at night. The dining experience had both positive and negative aspects, with good food but some hygiene concerns. The hotel facilities were decent, offering some good amenities.
Rooms
7.0
The rooms have a balcony with fantastic views, although there were issues with heating and readiness upon arrival.
Service
6.0
The service was good overall, but there were instances of unavailability and late-night noise disturbances.
Location
8.0
The location is perfect for enjoying the view and being near the forest and park, but it's somewhat isolated.
Dining
7.0
The dining experience had its highs and lows, with good food but concerns about hygiene with flies on uncovered food.
Facilities
7.0
The facilities were decent, offering some good amenities for guests.
Clay
United States of America,
August
2023
6.2/10
I stayed at the property with a 2-bedroom unit for four which was relatively plain, but the chaos after the departure of certain guests was noticeable. It's recommended to bring along reading materials or family games for added comfort.
Rooms
7.0
The rooms were relatively plain but comfortable, suitable for a family of four.
Service
5.0
The service at the hotel was a bit unprofessional, lacking management and proper organization. However, there was a lovely staff member who made a great omelette.
Location
9.0
Situated on top of a hill, the hotel offers wonderful views of the lake and city from Lucerne, making it a serene and picturesque location.
Dining
5.0
I found the dining experience to be below average with poor breakfast options and unpleasant smells in the surroundings.
Facilities
6.0
The facilities were basic with some maintenance issues such as rotting balcony wood and a need for cleanliness improvements.
Comfortable property
Unprofessional service
Stuart
United States of America,
April
2023
6.0/10
My stay at the hotel had its ups and downs. The rooms were comfortable and had a nice wood floor, but unfortunately, maintenance issues affected part of the experience. The great balcony with a view was a plus, but the presence of bed bugs was a major downside. The sister hotel also did not meet expectations.
Rooms
5.0
The rooms had nice wood floors and a comfortable bed and pillow, but maintenance was an issue. The small bathroom was a bit inconvenient. The balcony with a great view was a highlight, despite the setbacks. However, discovering bed bugs was a significant disappointment.
Service
7.0
The service was a mix of experiences. Some staff members were amazing and very helpful, while others seemed extremely busy and unable to cater to everyone's needs. The front lawn service was a nice touch, but it wasn't always consistent.
Location
8.0
The location of the hotel was brilliant for those who enjoy stunning views. Situated about 5 km on top of a hill, it offered wonderful views of the lake and city of Lucerne. Being able to sit outside and enjoy the view was a lovely feature, although being near a busy road and experiencing gaps between services was a drawback.
Dining
6.0
The dining experience had its positives and negatives. The food, including what was left out for dinner and breakfast, was satisfactory, with breathtaking views to complement the meal. However, the high prices made it less appealing, and the risotto dish could have been better.
Facilities
5.0
The hotel offered facilities such as tours/ticket assistance and room service, which were useful amenities for guests. However, the presence of bed bugs and the ongoing maintenance issues tarnished the overall experience.